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What to look for in customer service for custom blinds in Colorado Springs:

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If you’re thinking about getting custom blinds in Colorado Springs, we know you have a few options. One of the big differentiators of working with a team like ours is the customer service. We’re always working on it, but we know it’s one of the reasons customers keep coming back and why they tell their friends about us. 

Customer Service for Custom Blinds in Colorado Springs:


Design Recommendations

Let’s face it: there are A LOT of options when it comes to window coverings. We know it can feel overwhelming to narrow down your choices. Our design experts are experienced in helping you think through the variables to narrow down your options. Ultimately, it’s your decision and we don’t want you to feel forced into one type of blind over another, but we’re here to help. 


Not only that, but we do free in-home consultations to help you see the samples and visualize how they might look alongside window frames, furniture, and colors in your own home. We can help answer questions and can offer advice as you want it when we’re there.


Custom Measurements

Measuring your own windows and hoping you got it right is a little stressful, right? That’s why we take this headache away from our customers. We come out and custom measure every single window so that the job is ordered the right way. 


You Are Known

When you’re buying custom blinds, we know you are making an investment in your home and in your life. We take that very seriously. That’s why we don’t want you to feel like you’re just another number in a huge list of customers. We know our customers and have dedicated staff ready to help address your questions and any concerns.


Locally Owned & Operated

Our owners are local to the Colorado Springs community. We’re not a multi-location chain and we’re proud of the fact that we have a local feel. Why does this matter for you? We are not here looking for transactions. We’re looking for relationships and want to help you out with window coverings that will truly work for your family. You are literally our neighbors, so we want to do the best we can for you.


Easy Process

You know the Staples “Easy Button?” We love this concept they helped us all visualize because we truly want your experience with our team to be an easy one. From consultation, to orders, to installs, we are there to communicate with you and help you know the next steps. If there are any issues, we will communicate with you and make sure you understand your options. 


Customer service is always important, regardless of the industry. However, we know when you get serious about window coverings, you’re investing in the future of your life and your home. We take that seriously and strive to make your experience with our team one of the best experiences you’ve ever had with a service company. 


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